There are a range of Support options to help you get the most from Noble Samurai products.
Listed below, in order of fastest-to-slowest, are the six (6) support options you have available to you:
Our issue register shows you a list of known current issues with our software.
If you're experiencing a problem, this may tell you whether it's "us" or "you".
There are 1 open issues in the system.
Our forums offer a place to discuss our products and also to get help and information from the community that uses our products.
The forums are also full of answers to questions asked previously by other Market Samurai users, so be sure to search for answers in previous posts before asking your question.
Submit a ticket to report a bug or if you are encountering problems you can create a ticket for tech support. If you are enjoying using our products you can also leave a testimonial.
Note: Due to email volumes, it can often be difficult to answer all of the emails we receive in a timely manner. It is because of this that we have developed the four alternative support options (above) - to help speed up response times.
To ensure you have your question answered as fast as possible, we recommend exhausting all of these support options prior to lodging a support ticket.